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Patient Stories


Dear FPSA,

In 2012 they found a cyst on my pituitary the size of a golf ball. After the surgery to remove the cyst I noticed the hole in my septum. The doctor who performed my first surgery didn’t seem to care and sent me to an ENT who took care of me for about a year. A friend of the family did some research and found Dr. Kridel. I’m so very thankful he did. The septal repair he did was amazing with little down time and great results. I am able to breathe better and not have any crusting. I appreciate Dr. Kridel and his staff for the great attentive care they have given to me.

Dear FPSA,

Dr. Kridel is the best and he will forever be on my Gratitude List

I am a 64 year old woman and the years were showing well on my face. My husband tired of me complaining and urged me to go for a cosmetic consultation. I remembered reading one of Dr. Kridel’s brochures a couple of year ago. He started the Face Foundation for victims of domestic violence. For doing such a wonderful thing for people in this condition, I decided if I ever wanted some help with my appearance I would go to him for a consultation. A friend of ours worked there and highly recommended him. Initially I just wanted Laser resurfacing and my upper eyelids done. When I was shown what else might be done to erase the wrinkles and sun spots I was hesitant. Am I so vain? My friend encouraged me, saying it will be the best thing you ever do for yourself. She was so right. I sure did not feel as old as I looked. The surgery was done, recovery was very easy. One of the staff showed me how to put on make up so I would not look so red from the resurfacing. Dr. Kridel’s talented hands can make you look so natural that when a frend sees you afterwards they are not saying to themselves. Facelift!! When I went to the salon for my next hair appointment, the salon owner said you don’t look so tired anymore. What have you done? When I told her she looked through my hair trying to find the incisions. She commented how some women loose there hair where incision are made and it never grows back. I love my new skin from the resurfacing and it is so much fun to put on make now like painting a new canvas. I look now as good as I feel inside. Thanks to you Dr. Kridel and to his wonderful Staff.

Dear Doctor Kridel,

Today, One year after you operated me, I want to send you my greetings and my deepest grateful.  I remember you very often. Every day  whenever  I breath, when I realize that my perforation is closed, I remember of you and I feel grateful for your expertise and your marvelous hands.

I will never forget you. I will never say you thank you enough times.

Thousands of thanks and best regards.

This patient from Spain details his full journey on his site, read more here

I had considered a second rhinoplasty for years, but was hesitant because the first rhinoplasty several years earlier produced an unfavorable result. I performed research online and Dr. Kridel received the highest ratings. Now I know why and I agree with the high ratings. My first call was very short because I was so hesitant, but the lady asked me questions about my breathing, which greatly interested me because I had been having increasing difficulty breathing. I called back about a week later and had a long conversation about the evaluation they would perform on my initial visit. We discussed how they would evaluate my breathing and how I could possibly improve both my nasal breathing & appearance. This was important to me and helped me get over the hurdle of making and keeping the first appointment. My first appointment lasted between 3 and 4 hours. Everyone I met was very thorough in their evaluation and answering my questions. The evaluation I received and especially the answers I received allowed me to make the decision to proceed with surgery. The staff stayed late on that first appointment to finish the evaluation, answer my questions, discuss the cost and give me some potential dates for the surgery. Dr. Kridel had to spend about 3 hours longer in surgery than he anticipated, but his philosophy is that he does not watch the clock during the surgery- he is finished when he has accomplished everything he needs to accomplish. The staff saw me very frequently during the recovery to make sure everything was progressing as it should. I had no complications with the surgery. The staff was also very helpful with my insurance claim- they actually completed the claim form for me, so that I just had to mail it in. Then they had to help me with some claim rewards. I am very happy with my results and very glad I decided to have the surgery. I would recommend Dr. Kridel to everyone.

I wanted to get rid of the “bags” under my eyes and the so-called “turkey gobbler” skin on/under my neck. My wife had already had a facelift with Dr. Kridel with wonderful results. I was not only pleased with the results of my procedures but also with the friendliness and attention to detail of the entire staff. Dr. Kridel’s assistant “fellow” was also skilled and entirely competent in her role, and was a great source of knowledgeable information. All in all, a much better experience than I expected- with the help of really great doctors and staff.

I consider Dr. Kridel to be one of the top FACS doctors to perform surgery in the U.S. Excellent staff with a caring attitude at all times. I am very pleased with my surgery.

I had a deviated septum surgery before coming to Dr. Kridel and my doctor did not inform me of repercussions of a surgery. I not only had one but two painful surgeries and my cartilage collapsed and gave me a very disfigured nose and it was difficult to breath. Dr. Kridel fixed my nose it looks better and my breathing is 100% better. Thank you Dr. Kridel

My whole life I had been self-conscious about my nose and suffered chronic sinus infections. I was nervous at first to have an elective cosmetic procedure; however, Dr. Kridel and his staff could not have been more accommodating or helpful. They answered all my questions and provided me with great care throughout the surgical and recovery processes. Now, aside from being able to breathe better, I have more confidence and notice that strangers are taking more time to get to know the read mean, when they meet me. Thank you for changing my life!

Thank you all so much!

You have made my life worth living. 10 weeks after your brilliant/artistic surgery, I have a renewed zeal for life.

With much gratitude,

Dr. Kridel Russell            11-18-11

Querido doctor Russell, por medio de stas lineas quiero darle mis ms cinceras gracias. Estoy muy contenta de resultado de mi cirujia de reconstruction de naiz, sin dada es el vesultado de un buen arrujano con conocimientos eminentes gran experiencia por lo que no dude pone en sus manos. Sin dejar pasar en felicitidade por tener a su servicio un excelente equipo medico professional y aun magnifico personal de oficina siendo todos ellose muy atentos y colaboradores que asu vez te hacen sent en confianza, una vez ms le reitero las gracias.

A todas aquellas personas que necesiter acudir aun cirujano plastic yo *nombre* les recomiendo el major al Dr. Kridel Russell, estarn en buenas manos.

To Dr. Kridel, Dr. Strump, Julie & all staff,

Valentines Day is the perfect day to say thank you for all that you have done for me. Not only have you helped me to breathe, have less sinus infections, but youve made made me look younger and feel better about myself.

I have never met such a kind, considerate group of professionals in my career as you all. I am so blessed to have found you!!

Thank you from the bottom of my heart!

Susana,

And all of the medical assistance & office employees,

Thank you for all your help and support during my ear surgeries! You were great! All your kindness & generosity will never be forgotten.

Prior to Dr. Kridel, my nose had been broken for over 30 years and I had increasing difficulty in breathing as a result. The surgery has made an amazing difference in my ability to breath. The entire process has been very easy due to the professional and first class approach by Dr. Kridel and the entire office. The recovery was easy and well worth the time which was very short. I wish I would have done this 20 years ago.

I cant imagine a better experience. Thank you.

After going through a terrible first rhinoplasty with a different doctor, it was such a relief to go to Doctor Kridel. Both he and his entire staff, from beginning to the end, have really listened to my concerns, and they have been a pleasure to be around. They have made my second experience with rhinoplasty extremely easy, and I have been comfortable both literally and figuratively. Not only can I now breathe, but I also am finally happy with my nose after the first botched surgery. Thanks Dr. Kridel!

Dear Dr. Kridel,

Thank you for the wonderful care and your generosity. I am touched. I feel great and I love my new look. Warmest regards and happy holidays.

Before I had the surgery I had a hard time when I ran as crazy as it sounds but since I’ve had the surgery I have been able to workout and run a lot further, ran without side cramps, I feel so much better even after I run I think due to being able to get a full breath and without restrictions unbelievable, I also used to grind & grit my teeth at night and wake up with bad sinus & headaches since I’ve had the surgery not once have I woken up feeling this way! Not to mention I look amazing!! It was well worth it in all aspects!

Plastic surgery can be a very scary event. I came to visit Dr. Kridel and met his staff at a open house event. I then came back for a consult. I came back again to start a relationship w/ staff. I think one of the very first things I had done was Botox & outlining of the lips w/ Juvederm. After that point I felt very comfortable with Dr. Kridel and knew he was the one to do my surgery. I had my eye surgery & CO2 and have never regretted it. I plan on in the future when it is time for a face lift I will definitely be back to use Dr. Kridel.

I was always self- conscious about having a weak chin/jaw line. I have always taken care of myself (eat well, workout, etc) But there was nothing I could do personally about my facial appearance. After an extensive search, between what I read and a few personal references, I finally made the choice to have surgery with Dr. Kridel. There is not one aspect of my choice that I regret. The results are great and Dr. Kridel and his staff treated me wonderfully.

My experience w/ Dr. Kridel and his staff was wonderful. I had revision rhinoplasty so I was particularly apprehensive having a second surgery. I was put at ease & the experience & results were 180 degrees from the first time around.

I would like to say what a pleasure it was to undergo surgery with Dr. Kridel. Prior to the surgery, Dr. Kridel and his staff were very thorough in explaining all the pertinent details of my operation and were very courteous as they made every effort to ensure that I was comfortable. I experienced very little pain and was absolutely thrilled with the results. I feel that my self esteem and health have improved significantly and I will never regret the decision I made! Thank you very much.

P.S. This surgery not just improved my look, it also did make quality of life (like breathing) much better.

- Surgery & all staff superb!

- Best MD office I have ever visited.

- Responsive at every stage of care.

After seeing the results of some friends surgery, I was very positive about my procedure & stayed that way because of my immediate good results. About six weeks after surgery, I had a wave of self-consciousness did people think I was overly vain, etc? That quickly passed. I like looking in the mirror again, the recovery time & cost was well worth it. I find myself looking closely at people and wanting to recommend the same to them.

The surgery has made a tremendous difference in my quality of life- my appearance has improved, and I can finally breathe! (After 20+ years of having broken my nose.) Dr. Kridel and his staff are incredible, attentive, and walked e through the entire process. Dr. Kridel is the only surgeon to whom I would trust this procedure (or any other facial surgery.) Patient care and excellent results are the priority to him and his staff.

Was scared but well informed. Procedure was as expected but recovery easier than expected!

The experience as a whole was wonderful. I would do it again (but hopefully I won’t have to). The results are better than I ever dreamed. The doctors and staff were wonderful and very professional.

I was somewhat apprehensive about having the procedure but I put it all in God’s hands (and the Dr’s) so my experience was very pleasant! Dr. Kridel & his staff are very caring & kind people & I am so glad to have found y our service! I will recommend you to all that I can!

I have had absolutely fabulous results regarding my surgery. I would recommend Dr. Kridel as an excellent surgeon. I have complete trust in him, and his work is superb. My daughter said, “Mom, you look fabulous and if I ever need any facial plastic surgery, I’m going to him.” I was happy with the hospital, pre-op, post-op. The office staff and Dr. Kridel are professional, but personal, prompt and efficient. When I’ve had office visits. I can’t say enough good things about my experiences. Thank you to all the staff.

I was quite happy with Dr. Kridel, his staff and my results. I would recommend this office& their great work to others (and have already done so).

Thanks to all of you for excellent work!

Definitely enjoy my renovated look without the 2nd chin. Friends comment I look the same yet younger & refreshed. Results don’t scream plastic surgery which is good.

I had a horrible experience with a different Dr. prior to Dr. Kridel. I had broken my nose and had severe deviated septum & after surgery had pain & trouble breathing. I was hesitant to have surgery again, but am so happy I found Dr. Kridel & his team! I now have no pain, can breathe better and am so happy with the results! Thank you Dr. Kridel & staff! :)

I LOVE Dr. Kridel! I love the work he was able to do to me. I have allergies so during the allergy season I could never breathe comfortably. Now with the surgery, I can see the results instantly. I can breathe a lot better even with my allergies. I love the way my nose looks. I’m sooooooo happy! I feel really confident. My nose feels and looks natural. I love Dr. Kridel’s staff. They’re so nice and they take special interest in each patient. Dr. Kridel always follows-up with his patients according to the way they’re healing. Since my healing is going the way it’s supposed to, he’s going to see me again in a couple of months (obviously if I need anything I can just call and they always make appointments that are comfortable to me); and all I can say is during that time I am going to miss coming to Dr. Kridel’s office and seeing his smile and everybody else’s. I love the results. Thank you Dr. Kridel!

Wonderful, Great, and very helpful Thank you so very much!

I was a little scared the night before, however extremely glad I went through with the procedure. I have considered this for 10 years but finally after the death of both my parents decided it was time, the stress of loss and taken a toll on my body. I know look back and say “I should have done this 5 years ago!  The whole office is wonderful from the girl at the front desk to the physician very caring. You don’t always get a great physician with bedside manner but Dr. Kridel is the whole package! I would not go anywhere else

I always felt very insecure about the way my face looked, including my chin and nose. My face felt uneven, and my nose was so pointy, I became self conscious. I mentioned these set  backs to my parents and we decided to look into getting surgery. Once the surgery was performed the healing process was long, but I didn’t have any regrets with this surgery. It has built up a confidence for I didn’t have before my surgery

I don’t really have a story, but I am very happy with my results. I never realized how crooked my nose was until I look at old photos and compare it to my “new” nose! Breathing is very good now-, and the recovery was less of an ordeal then what I expected

The Staff has been exceptional including office personnel. My skin is brighter, smoother & some lift around mouth. The care for post-procedure matched what I rec’d pre-surgery.

One unexpected result has been from strangers.

On a cruise I took down the Danube 2 months after facial surgery, my face was so much improved that several strangers offered this compliment: “You have such beautiful skin!”

Even now, 6 months out from surgery, strangers continue to offer these compliments.

“I believe they were really saying “you have such beautiful skin… for an old person!!!”
But that’s OK, I’ll take the compliment.”

Dr. Kridel is the best and he will forever be on my Gratitude List.

I am a 64 year old woman and the years were showing well on my face. My husband tired of me complaining and urged me to go for a cosmetic consultation. I remembered reading one of Dr. Kridel’s brochures a couple of years ago. He started the Face Foundation for victims of domestic violence. For doing such a wonderful thing for people in this
condition, I decided if I ever wanted some help with my appearance I would to go to him for a consultation. A friend of ours worked there and highly recommended him.

Initially I just wanted Laser resurfacing and my upper eyelids done. When I was shown what else might be done to erase the wrinkles and sun spots I was hesitant. Am I so vain? My friend encouraged me, saying it will be the best thing you ever do for yourself. She was so right. I sure did not feel as old as I looked. The surgery was done, recovery was very easy. One of his staff showed me how to put on make up so I would not look so red from the resurfacing.

Dr. Kridel’s talented hands can make you look so natural that when a friend sees you afterwards they are not saying to themselves. Facelift!! When I went to the salon for my next hair appointment, the salon owner said “you don’t look so tired anymore. What have you done?” When I told her she looked through my hair trying to find the incisions. She commented how some women lose their hair where incisions are made and it never grows back. I love my new skin from the resurfacing, and it is so
much fun to put on makeup now like painting a new canvas. I look now as good as I feel inside–thanks to Dr. Kridel and to his wonderful staff.

Dear Dr. Kridel & Staff,

As I approach the one year anniversary of my surgery date, I wanted to take a moment to thank you for everything you did. Not only was the surgery exquisitely done, but the warmth and professionalism of your office staff made my visits a joy.

Thanks for your superb work and attention to detail – I couldn’t be happier with my results. Choosing you and your staff for my surgery was the best decision I ever made.

Dr. Kridel,

My husband and I recently had dinner with old friends who we had not seen for several years. One of their first comments was “Oh! You are ageless!” I did not tell them my secret and silently said “Thank you, Dr. Kridel!”

I am especially grateful for your exceptional skills, and the patience and kindness I have always experienced by you, your Fellow Associates, and all of the wonderful staff!