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| Choosing A Surgeon - Tips for Comparing Doctors |
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If you're contemplating having facial plastic surgery, you may be considering two or three doctors. Perhaps you've heard that Dr. X does a good face lift, but Dr. Y isn't good about follow-up. Your best friend had surgery by Dr. Q and didn't like her result, and that same month, another buddy of yours had Dr. Russell Kridel do her makeover and she's thrilled with the way she looks. You get the distinct impression that there's a vast difference in "doctor quality," just like there is in other professions.
Of course, we know that not all attorneys or teachers or housekeepers or plumbers are equal. Oddly enough, though, some people mistakenly think that plastic surgeons are all pretty much the same simply because each one has the "M.D." after his name. Not so.
In truth, plastic surgeons are not created equal. That's why a smart consumer ( you! ) will need to do a little homework in order to determine who's the best. When a surgeon is going to be working on your face, that's certainly worth some comparison shopping!
Dr. Russell Kridel doesn't fall into the category "just another facial plastic surgeon."
Consider these key issues:
- Lots of plastic surgeons attend professional conferences every year in this country, but very few are asked to be presenters (Dr. Kridel is).
- Many plastic surgeons are board-certified, but only a handful are both board-certified and serve as an examiner for the board certification review of hundreds of doctors who are seeking credentials. ( Dr. Kridel is board-certified by the American Board of Otolaryngology, the American Board of Facial Plastic and Reconstructive Surgery, and the American Board of Cosmetic Surgery, and he is also a board examiner.
- Many doctors do cosmetic procedures regularly, but very few are the ones whom other doctors always select to do their own procedures and the ones their family members choose to have. (Dr. Kridel is known as the doctors' doctor.)
- A number of plastic surgeons do nose surgery, but how many have been asked to lecture on that subject at a major medical conference in the last two years? (Few surgeons in the U.S. have presented more lectures on nasal surgery than Dr. Kridel, and he does this every single year. He also writes articles on nose surgery for peer-reviewed journals.)
- Some doctors occasionally have to redo procedures when patients aren't pleased with results, but only one Houston doctor is routinely asked to do revisions on the work of other doctors (Dr. Kridel does many nose revisions every year).
Clearly, numerous accomplishments and professional kudos set Dr. Kridel apart from others who perform cosmetic surgery. As testimony to his preeminence, Dr. Kridel actually has a 37-page resume that lists numerous procedures he personally has refined, hundreds of papers published, conferences taught, offices held, and panels served on. It's an amazing reflection of his total involvement in his specialty-and the degree of awe with which his colleagues regard him. The crowning proof of that fact came in 1999 when the American Academy of Facial Plastic and Reconstructive Surgeryelected him national president, an esteemed honor that few doctors merit in their lifetimes. In addition, he has won the William K. Wright Award for excellence in facial plastic surgery . Dr. Kridel has the unique advantage of being a surgeon who specializes in the face--thus, the designation "facial plastic surgeon" rather than "general surgeon" or "plastic surgeon." This is a key distinction because they are doctors who work exclusively on the face, which translates to more experience doing facial procedures and enhanced skills in doing facial surgery. Often, when interviewing surgeons, a consumer may not be aware that there is a difference in facial plastic surgeons and general plastic surgeons. It is exactly that difference--specializing in the face--that makes a facial plastic surgeon the ideal choice for your facial procedure. You have only one face; you obviously want the best surgeon available to be the one working on you.
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| Check It Out |
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To help you compare doctors so that you can find the one who has excellent results, listens well to patients, and regularly does the procedure you want, here are some questions that will help you find a facial plastic surgeon who's right for you:
- How long have you been in practice?
- How many of these procedures have you done? How many did you do last year? (For example, if you're having a face lift, you want to know how many face lifts this doctor has done-and how many he/she did last year.)
- Have you been on the invited faculty of a major course in your specialty on the subject of this procedure in the last two years? (In other words, if you're having nose surgery, you want to know if this doctor is so well thought of in his field that he's often asked to speak on nose surgery.)
- Have you written any scientific papers on the subject of this operation in the last five years?
- Have you lectured on this subject at a major medical institution in the last two years?
- Do you have patients I could contact who have had you do this procedure on them?
- How many doctors or doctors' family members have you operated on in the past year?
- Do you have before and after pictures of patients you have operated on that I could look at?
- Do you have before/after photos of patients' incisions?
- Are you board-certified in facial plastic surgery? Cosmetic surgery? Otolaryngology? General plastic surgery? Dermatology? Ophthalmology?
- Is your operating suite accredited?
- If the procedure is to be performed in your own operating suite, do you also have privileges to perform the same procedure in a hospital?
- Do you have an appointment to a medical school and, if so, how actively are you involved?
- What special honors have you achieved in your field?
- Do you consider yourself a perfectionist?
- How often do you have to redo the work you've done on your own patients? Does this occur 5 percent of the time? 10 percent? 20? 30?
- What is your complication rate?
- How many malpractice lawsuits have you had in the last five years?
- Have your privileges to practice medicine in any jurisdiction ever been suspended, revoked, voluntarily relinquished, or subject to probation or any conditions or limitations except medical records?
- Have you ever been denied, suspended, limited, terminated, or denied renewal in any membership, professional privilege, participation or affiliation with any clinic, hospital, health plan, or other institution? Or have you taken a leave of absence for reasons related to use of, or dependency on, alcohol or drugs?
For comparison purposes, here are the answers to the previous questions, as they pertain to Dr. Kridel.
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| 1. How long have you been in practice? |
Dr. Kridel has done facial plastic surgery for 22 years, which represents a great deal of experience.
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| 2. How many of these procedures have you done? How many did you do last year? (For example, if you're having a face lift, you want to know how many face lifts this doctor has done-and how many he/she did last year.) |
How many of these procedures have you done? How many did you do last year? This gives you a good indication of the doctor's day-to-day experience and familiarity with the surgical procedure you want. Dr. Kridel does many face lifts ( 50+ per year ), nose surgeries ( 100+ per year ), ear pinbacks, laser skin resurfacings, facial implants, lip augmentations, facial liposuctions, eyelid lifts ( 50+ per year ), chin implants, BOTOX® and collagen injections, and facial peels . Some doctors rarely do a nose surgery or face lift-it's just not one of their staple procedures-so this means they lack a broad base of experience in doing that operation.
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3. Have you been on the invited faculty of a major course in your specialty on the subject of this procedure in the last two years? (In other words, if you're having nose surgery, you want to know if this doctor is so well thought of in his field that he's often asked to speak on nose surgery.)
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There's a huge difference between going to a course and being the one who's giving the course and is considered an expert. Dr. Kridel teaches courses every year, and the course instructors are viewed by their peers as the cutting-edge leaders in the field. In fact, Dr. Kridel is so well respected that he oversees a fellowship program in his practice; over the years, he has trained 20 fellows. For one fellowship spot, he receives 23 to 30 applications from doctors who want to work alongside an acknowledged master of the specialty .
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4. Have you written any scientific papers on the subject of this operation in the last five years? |
Few doctors in the U.S. have penned as many scientific papers on facial plastic surgery as Dr. Kridel has. Every year he writes papers that provide updates and insight for his colleagues worldwide. It's important for doctors to stay up-to-date on the surgical procedures they do, with new advances being made every year. Dr. Kridel has written more than 60 articles in medical journals and has been a contributing author for medical textbooks.
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5. Have you lectured on this subject at a major medical institution in the last two years? |
Presenting lectures along with running a busy medical practice is a challenge that many doctors simply won't take on. Those who do, however, are viewed as some of the top facial plastic surgeons in the country, and their generosity in sharing their time and techniques makes them leaders in their field. From the start of his career, Dr. Kridel has lectured at courses and meetings, and today, he is so well known for this skill that he is one of plastic surgery's most sought-after speakers. This was part of what made him a logical choice for election to the presidency of the prestigious American Academy of Facial Plastic and Reconstructive Surgery, whose 2,800 members do the lion's share of facial plastic surgery in the U.S. Dr. Kridel has given lectures and courses throughout the U.S., as well as in Italy, Colombia, Mexico, Canada, Egypt, Holland, and Japan . He has been a visiting professor at Dallas Southwestern, Columbia University, Stanford University, and University of Arkansas, to name just a few places he has shared his knowledge.
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6. Do you have patients I could contact who have had you do this procedure on them? |
This is one of the most important questions on this list. If a doctor isn't willing to give you names and phone numbers (or e-mail addresses) of satisfied patients who have expressed a willingness to share their success stories, something's definitely wrong. Because FPSA patients are extremely pleased with the work they had done, they are happy to talk about their experiences with Dr. Kridel. When you visit the office, ask to see Dr. Kridel's books of thank-you letters from pleased patients. This will give you a feel for the degree of satisfaction past patients have experienced.
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| 7. How many doctors or doctors' family members have you operated on in the past year? |
Doctors know who's the best in various specialties, and in Houston, few doctors do facial plastic surgery on as many physicians and their families as Dr. Kridel does. The medical community recognizes him as one of the best in town, and doctors want him to do their kids' nose surgeries and their spouses' face lifts. This is an important endorsement because it shows that these doctors trust him. Many of his patients are doctor referrals. (On one recent morning, Dr. Kridel had either four doctors or their family members in the office for followup.)
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| 8. Do you have before and after pictures of patients you have operated on that I could look at? |
You should look at lots of these. If the doctor doesn't have any to show you-or if you find the results unattractive-look for another doctor. Remember that the surgeon is obviously showing you some of his or her best work, and if you don't like those, what if your results fall into the average or below-average category? If you're having nose surgery, ask to see a number of before/after photos, and study them carefully. Also, ask to see long-term results-pictures taken six months to a year after surgery. You want to see how long the procedure lasts and what it's going to look like in the long run. A doctor who doesn't have photos of long-term results may not be carefully evaluating his work.
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| 9. Do you have before/after photos of patients' incisions? |
Dr. Kridel is very skillful at hiding incisions carefully. In fact, his work on incisions is so respected that an article on that subject was recently published in Archives of Facial Plastic Surgery, in order to teach other doctors how to achieve excellent results like his. Proper placement of incisions is extremely important in face lift surgery because many surgeons make incisions haphazardly, leaving patients disappointed when the incisions are obvious to onlookers. Things you don't want to have happen with a face lift are: pixie ear, which means the earlobe has been pulled down into the face because the surgeon removed too much skin (no more wearing your hair up after that kind of surgery!); hair loss, which can occur when incisions are placed in a way that destroys hair tufts; scars that people can see (not unusual when the surgeon doesn't have the diligence to place the incisions very carefully so that incisions will be inconspicuous). Some doctors still use an outdated method of placing face-lift incisions because they haven't stayed up-to-date on the latest techniques. The mark of a good face lift? The surgeon hides your incisions so skillfully that the only person who can detect that you've even had a face lift is your hairdresser. Also extremely skilled at hiding incisions, Dr. Kridel does face lifts and places a great deal of emphasis on making each patient's satisfaction with the result a high priority.
Click here to download a copy of Dr. Kridel's recently published article with Adobe Acrobat:
Techniques for Creating Inconspicuous Facelift Scars.pdf (495KB)
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10. Are you board-certified in facial plastic surgery? Cosmetic surgery? Otolaryngology? General plastic surgery? Dermatology? Ophthalmology? |
Many well-qualified doctors in different specialties perform plastic surgery, and no one specialty board is a guarantee of strong expertise. What board certification means is that the doctor took a test years ago after completing a residency program. Translated, this means you shouldn't make boards the sole criterion of your doctor search. However, when a doctor is certified by the American Board of Facial Plastic and Reconstructive Surgery (ABFPRS), you can know that he has credentials that are one step above the other boards because the doctor must already have passed ABMS boards in either otolaryngology or plastic surgery in order to sit for ABFPRS boards. The board certifications that reflect a surgeon's experience in nasal surgery are the ones in facial plastic surgery and otolaryngology. Dr. Kridel is board-certified by the American Board of Otolaryngology, the American Board of Facial Plastic and Reconstructive Surgery, and the American Board of Cosmetic Surgery. It is important to choose a doctor who trained specifically in the procedure you're going to have. Most patients today select facial plastic surgeons for facial surgery because they like the fact that these doctors work on the face exclusively, which translates to more experience in facial procedures.
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11. Is your operating suite accredited? |
You definitely want to make sure that your doctor is operating in an accredited facility. Be sure to ask about that and determine if proper safety and credentialing rules have been met. Dr. Kridel's suite is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC), which tells you that AAAHC's independent team of health-care professionals has taken a close look at this facility and its operations and approved the way in which Dr. Kridel has met rigorous and nationally recognized standards for quality health-care services. Seeking such accreditation is voluntary, but Dr. Kridel considers it important in order to give patients an extra measure of confidence that they are receiving topnotch health care.
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12. If the procedure is to be performed in your own operating suite, do you also have privileges to perform the same procedure in a hospital? |
Hospital privileges indicate that someone has monitored a doctor's surgical practices and rated them appropriate. A doctor may not have sought privileges-or he may not have been overseen because he operates in his own office. Although Dr. Kridel routinely does surgery in his own operating suite, he also has operating privileges at several Houston hospitals. The accreditation of Dr. Kridel's suite also ensures external peer reviews.
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| 13. Do you have an appointment to a medical school and, if so, how actively are you involved? |
Many doctors who are on the faculties of medical schools are respected in their specialties. Dr. Kridel holds faculty appointments at University of Texas Health Science Center at Houston and at Baylor College of Medicine . Although residents and fellows do observe Dr. Kridel in surgery (and fellows sometimes assist), these doctors never perform his surgery. He won't compromise results because his reputation rests on those. Dr. Kridel always does his own surgery.
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| 14. What special honors have you achieved in your field? |
Some doctors are noteworthy in that they go beyond what's required to extend themselves into their professional worlds and their communities. Dr. Kridel is that kind of doctor. He was chosen by his peers to be the national president of the American Academy of Facial Plastic and Reconstructive Surgery (AAFPRS), a prestigious group of 2,800 physicians dedicated to facial plastic surgery. He served in that position from 2000 to 2001. Dr. Kridel previously served as AAFPRS vice-president of public affairs, treasurer, and a member of the executive committee and the board of directors. He is the facial plastic surgery delegate to the American Medical Association and is a Harris County delegate to the Texas Medical Association . He has chaired the ethics committee of the American Academy of Facial Plastic and Reconstructive Surgery. Dr. Kridel was chosen by his peers as one of the best facial plastic surgeons in Houston-a fact documented in the independently published book The Best Plastic and Reconstructive Surgeons, in which he was cited for his outstanding nose surgery. He is a noted expert in nasal reconstruction following accidents or unsuccessful surgeries performed elsewhere. He is conducting the largest ongoing study in the U.S. on the use of irradiated cartilage grafting in nasal reconstruction. He is also a recognized laser expert and has established the Cosmetic Laser Institute of Texas, which houses five state-of-the-art lasers. These are used to eradicate various problems, from unwanted hair to unwanted tattoos to wrinkles and birthmarks. Dr. Kridel also founded a charitable program called The Face Foundation, which provides surgical care at no fee to financially disadvantaged individuals who are survivors of domestic violence and need to receive restorative or reconstructive facial plastic surgery, especially in the case of battered women and children. This foundation also provides education and training in facial plastic and reconstructive surgery and helps organize workshops to educate other physicians and publishes articles to educate the public and fund research. Dr. Kridel is one of the directors of the American Board of Facial Plastic and Reconstructive Surgery and is a board examiner in facial plastic surgery for both the American Board of Otolaryngology and the ABFPRS. He also participates in community activities; he is on the Alley Theater advisory board, and he is active in community organizations and charities. In 2003, Inside Houston magazine again named him one of "Houston's Top Doctors." Also this year Dr. Kridel was Houston Chronicle's Ultimate Houston pick for "best doctor for nose surgery."
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15. Do you consider yourself a perfectionist? |
Any plastic surgeon who isn't a perfectionist should not be one you would choose to work on you. The operating room is one place where perfectionism is a desirable trait, and Dr. Kridel definitely has this quality. Ask Dr. Kridel's staff; he drives them crazy with his quest to make everything just right!
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16. How often do you have to redo the work you've done on your own patients? Does this occur 5 percent of the time? 10 percent? 20? 30? |
Most doctors have to redo a procedure now and then. But what's important to understand is that there are minor touchups and major revisions. Dr. Kridel does a very low percentage of minor touchups. What you want to watch for is the doctor who needs to do a number of revisions on his own patients. A percentage higher than 10 isn't good. Looking at this factor is extremely important, because when Dr. Kridel is asked to revise surgery done by another doctor, he often finds that a single nose may have five to ten surgical problems! Obviously, this kind of repair constitutes a major revision. This underscores the point that some doctors do procedures they aren't especially good at. The why behind this isn't clear, but a surgeon who does noses even though he can't do them well will routinely have noses that have to be redone because the patients are very unhappy with the results of their surgeries. You will only know if you're talking to one of these doctors if you ask about major revisions and how often the surgeon does them on his own patients.
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| 17. What is your complication rate? |
Bad things do happen even to good doctors, but still, the number of complications should be low. You are in good hands with Dr. Kridel beacuse he prides himself on being extremely meticulous and painstaking in preparation and surgical skills, and all who work him--surgery nurse, assisting doctor, anesthetist, anesthesiologist--are required to adhere to the same high level of quality.
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| 18. How many malpractice lawsuits have you had in the last five years? |
Many plastic surgeons have been sued, and some are sued often. In two decades of practice, Dr. Kridel has had only one patient file a lawsuit; that was many years ago, and the suit never made it to court because Dr. Kridel had not done anything wrong, and the other side couldn't find anyone to say he did.
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| 19. Have your privileges to practice medicine in any jurisdiction ever been suspended, revoked, voluntarily relinquished, or subject to probation or any conditions or limitations except medical records? |
Don't choose a plastic surgeon whose work has had limitations placed on it, or who has had privileges revoked. Instead, you want a surgeon who has an impeccable reputation. Dr. Kridel has an excellent reputation; and has never been reprimanded, limited, or suspended.
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| 20. Have you ever been denied, suspended, limited, terminated, or denied renewal in any membership, professional privilege, participation or affiliation with any clinic, hospital, health plan, or other institution? Or have you taken a leave of absence for reasons related to use of, or dependency on, alcohol or drugs? |
| Dr. Kridel has never been denied, suspended, limited, terminated, or denied renewal. He has never taken a leave of absence. He has not had any of the problems listed above. On the contrary, he has long been a member of the Harris County Medical Society's Ethics Committee . Highly esteemed by health-care facilities, Dr. Kridel has served as chief of staff at HealthSouth Hospital for Specialized Surgery, was a former Surgery Department Chairman at Sam Houston Hospital, and has been on the Executive Committee of West Houston Surgicare. |
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